Showing posts with label Disneyland Paris. Show all posts
Showing posts with label Disneyland Paris. Show all posts

Tuesday, 17 June 2014

Eating Dairy Free and Gluten Free in Resort Hotels at Disneyland Paris

If you were to ask me which Disney character I most resemble, although I would like it to be something more glamorous (like Elsa from Frozen), if I were perfectly honest, it would have to be this chap:


Eeyore!

It may well come across to you that way, as I share about our experiences of eating at Disneyland Paris, but I'll leave that to you to decide.

The thing is, I'd heard such good things about the Disney resorts in the States, that I assumed/hoped/expected that Disneyland Paris would deliver the same goods - especially as its based in a country that prides itself on its gastronomy. 

You'd certainly expect good things if you read this, on Twitter:


There are a lot of places to eat, at Disneyland Paris, it is true, and we didn't investigate all of them. We did experiment with eating out in well-known franchises, such as The Rainforest Cafe and also in the Resort's restaurants and hotels. But, as for those sixty allergies?? Well I saw sixteen mentioned in the allergy guide, so I'm a bit puzzled about that one!

As it happens, we soon came to understand (it was spelled out to me by staff at one of the resort's restaurants) that the truth is that although they can provide safe food for those with allergies, the choice is not on a par with what I hear about Disney in the States, from other bloggers, such as Nicola. 

What follows is our experience... staying half board. We could have stayed elsewhere and travelled in each day, or stayed in self-catering. Both of these later options will inevitably make your day longer, as you will have further to travel to get in to the parks. Which is why we had opted to stay within the Resort. Hopefully, this post will help you decide which option would be best for you and your family, if food allergies happen to be an issue.

If you look at the website for Disneyland Paris and investigate allergies, you should find this in pdf form, see here.

Hmm!

It outlines the options for those with food allergies at Disneyland Paris. If you are your child is at risk of an anaphylctic shock from exposure to food allergens, you may well be grateful to see this booklet. I can see it would be very reassuring. Planned by a dietitian, it may well be nutritious and balanced, and there appears to be some choice, but when you speak to a member of staff about food allergies and you get handed this:

Yes, that is ice! It's frozen! 

a box of frozen food (I kid you not)! Words fail, even me! 

And I'm not usually stuck for words.

'Baby' loves Frozen, the movie, but not frozen food! This was no place to 'let it go'!

This was in a resort hotel restaurant.

Please note, there was no starter and definitely no choice. It was that box of food or nothing - or so I was led to believe by the staff member I spoke to. He spoke limited English and I even less French. Lack of language skills or no lack of language skills, one thing was made clear - there was no room for manoeuvre!

Absolutely none!


La Cantina
As we were staying half board, we had vouchers we could use at resort restaurants - one for each person, for each day. 'La Cantina' is the name of the restaurant which serves the resort hotel 'Santa Fe.' The hotel 'Santa Fe' is themed around the Disney 'Cars' film characters. 'Baby' loves this film. We had considered staying at this hotel, before opting for the New York, which had a swimming pool, whereas the Santa Fe did not ('Baby' loves swimming). 'Baby' had been disappointed that we weren't staying at the 'Cars hotel,' so the next best thing, we decided, was to visit for food. 

It was a good job there was a small play area, in the dining room, to which 'Baby' was drawn like a magnet, because that deflected slightly the fact that her mother was holding a frozen meal and wondering what to do with it.

It was another guest at a nearby table who noticed my distress, as I explained things to The Hub, who pointed me in the direction of the microwave by the side of the room. 'I think you're supposed to use those,' she said (or words to that affect - English wasn't her first language). 

Meanwhile The Hub, who is not a demonstrative type and does not normally like to create a scene, had attracted the attention of some staff member or another and in his frustration was banging the frozen meal on the table, in order to demonstrate that in its current state it was completely inedible.

The staff member made some half-hearted attempt to heat the meal, but we had to finish heating it up ourselves, as it was still covered in ice particles, when it was handed to us.

I was completely flabbergasted that a paying guest was expected to heat their food for themselves... and in a microwave that worked only in 45 second bursts... and then eat it out of the plastic tray it came in. I might as well have bought some food from Ilumi and heated it myself!

I am guessing that the hands-off approach of the staff was to prevent cross-contamination, but to have to heat food in a microwave that other people presumably heated baby food and milk in? Who knows what splatters of cross-contamination lurked inside - that might then be transferred to the plastic tray?? 

La Cantina served food buffet-style

I helped myself to a clean plate from the servery (it turned out 'La Cantina' served food from a buffet) and scraped the food off the plastic tray and onto the plate. Once heated, it looked a little dry, but it wasn't too unappetising. However, it wasn't a large portion by any means! Being a pre-schooler, she doesn't need too much, but bear in mind that these portions would be served to the allergic child or adult alike.

We took a risk and supplemented the food with boiled rice from the buffet (luckily we were some of the first to arrive, so it was relatively untouched).

Beef with olives (plus rice).

'Baby wasn't that keen. It was a good job that she didn't have siblings to contend with, who had unlimited choice. As it was she helped herself to some ham from The Hub's plate. I wasn't happy, as I know that some cooked hams are cooked with dairy, but thankfully she survived!!

I ate the beef with olives. Despite looking dry, the beef wasn't tough and it actually tasted alright.

Dessert was interesting! 

I had to approach the staff again. 

I was pointed in the direction of this, 'apple compote':

Apple sauce anyone??

Yes, that's right - the apple sauce placed bang smack between two options containing dairy.

Perhaps not! Cross contamination risk, from people slopping it about, maybe??

Thankfully, there was another option:


Safely sealed in their own packaging!

Also thankfully, and to my complete surprise, 'Baby' who doesn't always like bananas was more than happy to eat one on this occasion.

The Hub, mindful of 'Baby's lack of choice, skipped dessert.



The Manhattan
The following night, we opted to eat in a restaurant at our hotel. The Manhattan Restaurant.


It certainly looked nice!

We hoped that as it appeared to have a more plush appearance, there might be a better experience.

Well, we had table linen and table service and we didn't have to heat it ourselves, but the food was straight out of the allergy menu, once again!

There was a pile of bread on the table. It looked very appetising. Not knowing what was in it, I had to keep 'Baby' off it. She wasn't impressed! Luckily, we had some ciabatta left over from our trip on Eurostar, I'd brought it down to the restaurant, to keep her busy, whilst waiting, so she had some of that, instead.


Lovely looking bread - but only The Hub could eat it

Bearing in mind that this restaurant was the same at which we had eaten breakfast, I was disappointed not to be offered some of the allergy free bread that we had at breakfast, instead.

This time we were offered one of the starter's from the allergy menu. There was only one option (rather than the two indicated on the menu). It came like this:


Straight from the fridge


Et voila!


It was cold. 'Baby' wouldn't touch it. I ate it purely for the experience. It was very tomatoey. I wouldn't recommend it, unless you were desperate to top up your 'five-a-day'.

For the main course there were two options this time (there's four on the allergy menu). Thinking swiftly, I ordered the meatballs and rice for 'Baby' and the sausages for me - I didn't mind which I had, but thought there was more chance of 'Baby' eating something if she had a choice between the two. 


Baby's meatballs

She did actually stick to her own choice, she seemed to enjoy it but she did tail off after a bit! I sampled some and it tasted better than it looked, but the meatballs were a bit rubbery.

Mine came like this: 



Attractive?

An improvement on the day before in terms of presentation, to some extent - at least there was a plate!! However, the sausages tasted bland and rubbery. The mash was bland too. Without any vegetables, I considered it rather unbalanced as meals go. Good job I ate that starter!


Looking better!?

Meanwhile The Hub was served this:


A simple chicken dinner

He couldn't understand why we couldn't have been served something similar, to this, may be without the gravy.

Dessert was this, for 'Baby':

Cold apple compote

Or this, for me: 

Cold caramelised pear

Both cold again. The apple was basically stewed apple. It was quite grainy in texture and very sweet. Obviously commercially produced, it had none of the flavour you'd get from home made stewed apple. I only got 'Baby' to sample it by bribing her with a dairy free chocolate lolly.

The 'Caramelised Pear' was basically small chunks of pear in a sugary syrup -just like you can buy fro the supermarket. I ate it purely to balance out the lack of vegetables in the main course! You could tell it was real fruit, because small fragments of peel remained on some of the pieces.

The Hub opted for this:

Anyone for fruit?

Again, we failed to see how that couldn't be served to people with allergies, as long as the staff were properly trained in the right kind of protocols.

I looked around. Other kids were eating chips and ice cream. Fortunately I don't think 'Baby' noticed! When we got back to our hotel room, I had a sneaky suspicion she was still a bit empty. Good job I had brought these:


Plastic spoon courtesy of Starbucks

Oh, I forgot to say that the value of the voucher for the meal was €33. 

We discovered, in fact, that the allergy menu would be presented to us at pretty much all of the resort restaurants, no matter how much the meal cost. Even if we booked a table at the Disney Princesses restaurant, Auberge de Cendrillon (which is pretty pricey), as we had been planning to, we discovered that the same meal would have been served. The Hub was not happy about the idea of paying that kind of money for what amounted to a reheated ready meal (however safe it may be), while other little princesses, at close proximity, would be noshing on other delights.

As we discovered you could have a picture taken with a princess for free (well you have to pay for the photos, although you can take your own), by booking a slot at the Princess Pavilion in the park (it's by the 'Small World' ride - you need to queue for a ticket, first), we decided to pass that one up. 'Baby' not knowing about the existence of the Disney Princess restaurant was blissfully unaware of our decision - we made no mention of it, just in case it didn't work out. Which was just as well. If she was a bit older, or had older siblings, or if we went with her cousins, I don't think we would have got away with it.

As for me, as an adult, who could reason about the need for safety - over the lack of choice, the experience was completely dispiriting. I would go as far as to say that it ruined my holiday. I tried to be grateful that I had something safe to eat, but having had much better experiences of eating in hotels and restaurants at home in England. I failed miserably. It was a good job that we had the fireworks and light show to look forward to at the end of the day. It was an amazing experience and I was glad not to miss it. But would I do it this way again? I think not. I'd prefer to save my money for now and go to the States.


The actual thing was spectacular - pictures do not do justice!


So am I an Eyeore, or not? 

Compare our experience, with that of Nicola's (see here) or to get a fuller picture, her blog (here), at Walt Disney World in the States, before you decide...



Related Posts: 



Travelling with the Dairy Free Baby



Breakfast at Disney



Travelling Eurostar with the DFB



Why we're lovin' McDonald's... at Disneyland Paris



Eating Dairy and Gluten Free at Walt Disney World


Further reading:

An American blog post about eating with allergies at Walt Disney World in America

A daily Mail article on how to get a better deal, at Disneyland Paris if you're a UK resident

An article from The Independent on how Disneyland Paris is trying to lure the Brits

Monday, 16 June 2014

Dairy Free and Gluten Free Sweet Treats at Disneyland Paris

You may well be on holiday, but wondering around the vast Disney Parks in Disneyland Paris can take a LOT of energy! 


Be prepared for a LOT of walking! Comfy footwear is a MUST!

But... fear ye not! 

Disney is careful to make sure that there are plenty of places to provide you with a little refill! But if you're looking for anything healthy, you might need to look away now and take your own!

Apart from this stall in the Disney village:

Fruit to go?
which sells things that are fruit based. 

We didn't actually investigate it, as 'Baby' is not a natural fruit eater and I was a little bit wary of anything unpackaged and unlabelled. This might seem mad, and over cautious to some of you, but do you really want a reaction on holiday??

The only other place I saw that sold fruit was McDonald's - where you could buy a small packet of apple.

If you are staying half board (like we did), you are given a voucher for a 'Pause Gourmand' which amounted to a hot or cold drink and a bite to eat - one for each day that you are resident. This can be exchanged at selected venues throughout the parks. It took a while for us to work out just where these venues were. Unfortunately, although the drinks were useful, none of the muffins or snacks in these venues were dairy free for 'Baby' or gluten free for me. Just as well we brought some of our own, then!

Food on the move!

Throughout the Resort, there are lots of places to eat; including restaurants, fast food outlets (bizarrely themed as Victorian, in Main Street - that was a little surreal), food stalls and moving food carts. Of course, it was sometimes tricky finding food that was allergy friendly, it was nowhere near as good as Nicola's experience in the States (read about it here, or on her new blog, here), but (probably because a lot of the treats we found involved sugar), we still found a few things that 'Baby' and I could have.

The key thing was to buy packaged products - then we could check the label and be certain that there was no chance of cross-contamination.

Not labelled or pre-packaged? We wouldn't take the risk!
When checking labels, the main thing to look out for was sans lait or sans lactose' regarding milk and sans gluten regarding gluten free. You were more likely to see sans lactose than sans lait - perhaps showing that lactose intolerance has a higher profile in France than milk allergy. However, it was always a good start, when it came to examining labels. Knowing other related words like buerre (butter), fromage (cheese), or, for me, ble (wheat) also helps. That doesn't cover everything, of course, but is a start! 

So what did we find?


Popcorn
One snacky treat that we sometimes have a home is popcorn. However, knowing that sometimes butter is used to help coat popcorn with flavour, I was pleased to discover that the popcorn sold in tubs was suitable for both 'Baby' and me. Even better, you could get it in tubs with characters that 'Baby' loves... i.e. Mater!!


'Baby' friendly popcorn

Packaging states: 
gluten free, nut free, lactose free, soya free

Ingredients:
Sweet: corn, sugar, glucose syrup, vegetable oil, natural colouring agent: beta-carotene
Salted: corn, vegetable oil, salt, potassium chloride, seasoning extract, flavouring powder.


Large sugary lollies! 
I couldn't eat one, but you see plenty of people wandering around who do!

Bound to catch the eye of  princess mad little girls!

Ingredients:
Sugar, glucose syrup, acidifier: citric acid, colourings: beetroot red - curcumin, flavour.


Pez
A very familiar-looking Pez sweetie dispenser - 'Baby' loves these!

Various characters available!

Packaging States:
No lactose or gluten

Ingredients: 
sugar, glucose syrup, citric acid, acidity regulator (sodium-citrates), hydrogenated vegetable fat, emulsifier (mono- and diglycerides of fatty acids), flavour colouring foodstuffs: Lemon: concentrate of salflower), lemon juice concentrate; Orange: (concentrate of paprika); Cherry: (concentrates of grapes, black currant and black carrots); Strawberry: (concentrates of black currant and black carrots).


Candyfloss
Pure sugar, I know, I know, I know, but we were on holiday and we made sure that she didn't get to eat it all by herself, or even all in one go. A definite advantage of once again sticking to a packaged product that was clearly labelled, rather than one which was freshly prepared, was that we could stick the lid back on and save some for another day!



Loving the fact it's got a lid!

Ingredients:
Sugar, colourings: E100, E101, E120, E131, Flavouring.

Price: €3,99


Haribo Marshmallows
Another hit with 'Baby,' but I didn't buy them on this occasion!


These stayed on the shelf!

Ingredients:
Glucose syrup, sugar, water, gelatine, Humectant: sorbitol syrup, Maltodextrin, rice and potato starch, Acidulant: Citric acid, flavouring, Colour: carmine.


More Haribo!
Bought for 'Baby,' but she didn't actually enjoy these and I wasn't sure that I should have them. I had to translate the label from French, as the ingredients weren't listed in English, and I'm not sure whether they contain wheat or not.


Disneyland Haribo

Ingredients:
Glucose syrup,sugar, dextrose (from wheat or maize), pork gelatine, flavouring, inverted sugar syrup, carouba fruit extract, concentrates from fruit and plants (apple, kiwi, spinach, nettle), acidifier E330, coating agent: E901, E903, dyes: E120, E161b.

Price: €2,99 



Candycanes
Found in a shop on Main Street

Ingredients: 
Sugar, glucose syrup, acidifer: citric acid, natural flavouring, colouring: carmine acid.

Price: €1,99

So, there were options, but as you can see, they're full of sugar!

One thing sadly lacking, at Disneyland Paris was a decent dairy free ice lolly. In fact, there were none that I could find. I didn't mind that there wasn't dairy free ice cream - I knew that would be unlikely, but an ice lolly...


Not a great deal of choice anyway!

The nearest thing I could find, that looked hopeful was the 'Super Twister'. It boasted three fruit flavours, but the ingredients list included buerre (butter). Hoping that it might be some kind of other 'butter' (i.e. cocoa butter, isn't made with dairy) I interrupted a French couple who were eating one, so I could ask for their help in translation. Startled as they were by my leaping upon them, once they grasped what I was after they were most helpful... but soon confirmed that it was unsuitable. 

This was disappointing, as the weather was hot that day and plenty of other folks were wandering around with tubs of Ben and Jerry's. 

It was harder for 'Baby'. 

'But why don't they have one for me?' she wailed repeatedly.

'Good question!' thought I, trying to 'jolly her along'.

There were some 'Slush Puppy' type drinks, available from some stands, but although logically they should be OK (ice, right), I wasn't prepared to take this for granted and was fed up of asking questions by this time. I suspected that they were full of additives anyway and as 'Baby' had no idea what they were or if she was missing out, we passed those by!

Good job 'Baby' likes balloons, is all I can say!! Expensive, but a great tool for distraction!!


Treats don't always have to be food!


Related Posts:



Travelling with the Dairy Free Baby



Breakfast at Disney



Travelling Eurostar with the DFB



Why we're lovin' McDonald's... at Disneyland Paris



Eating Dairy and Gluten Free at Walt Disney World

Thursday, 29 May 2014

Why we're lovin' McDonald's... at Disneyland Paris

If you want to know the secret of our survival at Disneyland Paris, it's this: McDonald'sWell... partly anyway.


It's a whopper! No, sorry that's Burger King! Must be a Big Mac ;)

Why? Because it was cheap, and reliable(ish), you know what you're getting and... well, we were on holiday!!

Oops! Now I know I've probably alienated half of you already - especially you healthy eaters, but there wasn't exactly much choice! When it comes down to a choice of McDonald's or starve, I know which one I'd rather choose!

OK, OK, that's perhaps overdoing it a little, but the thing is, this:

Disneyland Paris bills itself as a land of magic and dreams come true, but when it comes to dairy and gluten free cuisine, despite being situated in a country famous for it's culinary delights (think brioche, croissants, moules marinere, creme brulee etc. etc.) it just doesn't match up for folks with allergies! 




Land of Dreams?

There are, it is true, any number of places to eat at Disneyworld Paris, and we by no means explored them all. However, we soon learned enough to put me off too much experimentation. It just became too exhausting!! You may have already read the post about breakfast. I have yet to describe our experiences of dinner... 

When The Hub suggested going to McDonald's for the first lunch of our holiday, I thought, 'Why not? It's only one day after all. I expect we'll find somewhere else to try tomorrow...'

Long before we left for Paris, The Hub had already checked out the allergy menu for Disneyland Paris McDonald's, online. 

He had been excited to discover that not only could 'Baby' have her 'usual' Fish Finger Happy Meal, that she has every time we visit McDonald's in the UK (although in France it was more like a 'Filet o' Fish' without the sauce), but also the Chicken Nuggets, which are most definitely NOT listed as dairy free in the UK! 



Voila!

Funny that - how McDonald's can provide something dairy free in one country but not in another!


'Baby's' lunch.

Also, we discovered, in France, you can get a packet of fruit (apples and grapes) as an extra side for no extra cost - you'd pay for that in the UK (except, for some strange reason, on the first Friday in a month). Knowing that otherwise 'Baby' might not be getting much of her 'five-a-day,' that was quite reassuring - to know she was a getting a portion of something, somewhere along the line! Thankfully, she likes apple.

Unfortunately, there was not much sign of anything gluten free, for me - I was hoping for the gluten free burger buns that you can apparently get in Sweden (so I've heard), but no!

So I was left with my 'usual' - fries and salad - which came with a nice little pot of dressing!


Pour Moi!

It wasn't terribly exciting for me, I must admit, but 'Baby' loved her Happy Meals! As it was her holiday and she was denied treats that other kids could have (like ice cream), I'm afraid my wish to compensate for this overrode any other consideration.  

Unable to read the menu, 'Baby' was blissfully unaware that other kids were having McFlurries or donuts or Big Macs with cheese etc. 

Eating her McDonald's gave 'Baby' the chance both to feel and be 'normal'.

Priceless that!


Some practical points:

1. Check out the menu online before you go - just to make sure it hasn't changed. In the UK, you can also check online, but it's a bit unwieldy - you have to check each item individually. It's easier to go in and ask to see the allergy menu, which should be printed on the reverse of your tray liner  - yes really!!


The French online version is much easier to follow than the English - as long as you can read French!

2. It's not situated in the most obvious place - Disneyland Paris McDonald's is tucked away in a corner behind The Rainforest Cafe, towards the lake end of the Disney Village - almost as though they're slightly ashamed of it. That doesn't stop plenty of people finding it, though!

3. It gets very busy, so go as early as you can to avoid little kids having to wait too long for their food, and also to avoid running out of what you want - the salad was all gone by mid-afternoon on our last day.

4. The Hub found that the best thing was to use one of the quick self-ordering points. You have to pay by card, but it was easier to work out what was what.


Now I should perhaps add, at this point, that I have since been warned that last year there was some controversy regarding McDonald's and cross-contamination - apparently due to using the same oil for different products. I had not heard of this before and cannot say that I have ever found this to be a problem for us - either here in the UK, or abroad in Paris.

To avoid cross-contamination at the table, I wiped it carefully, with my usual pack of wipes, and then laid a couple of serviettes under our food, for extra measure. That seemed to do the trick!!